A Relentless Commitment to Improvement: The Guelph General Hospital Experience
نویسندگان
چکیده
منابع مشابه
Patients' satisfaction and wait times at Guelph General Hospital Emergency Department before and after implementation of a process improvement project.
OBJECTIVE A process improvement program (PIP) was implemented in the emergency department (ED) at Guelph General Hospital in July 2009. The purpose of this study was to examine patients' satisfaction and wait times by level of Canadian Triage and Acuity Scale (CTAS) score before and 6 months after implementation of this program. METHODS Two samples were recruited: one was recruited before imp...
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ژورنال
عنوان ژورنال: Healthcare Quarterly
سال: 2012
ISSN: 1929-6347
DOI: 10.12927/hcq.2012.23121