A Model Management Approach to Business Process Reengineering

A Model Management Approach to Business Process Reengineering

Business Process Improvement, Business Process Reengineering, and Business Process Management

• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...

Accountability Centered Approach to Business Process Reengineering

In this paper, Accountability Centered Approach (ACA) is proposed for business process engineering. The ACA approach enables the designers and users to focus on the requirements and rationales of the process design, before settling into selecting and committing to a set of activities. The approach indicates iterative decomposition of accountability to appropriate levels and mapping of subaccoun...

Using business-process simulation within a business-process reengineering approach

This paper presents a case study of the use of business-process simulation within the context of a business-process-reengineering approach to change. The process-based change methodology provides context to the simulation technique in that it connects the aims of a business-process simulation (BPS) study to the strategic aims of the organisation and incorporates a consideration of human factors...

A software process model for business reengineering

A major component of any business reengineering effort is the identification of business processes, and the development of software to support these processes. The development of the software is itself a process, commonly called the software process. One reason for reengineering a business is to decentralize its mode of operation, or to make a decentralized mode more effective. We contend that ...