منابع مشابه
A Fluid Limit for an Overloaded X Model via a Stochastic Averaging Principle
We prove a many-server heavy-traffic fluid limit for an overloaded Markovian queueing system having two customer classes and two service pools, known in the call-center literature as the X model. The system uses the fixed-queueratio-with-thresholds (FQR-T) control, which we proposed in a recent paper as a way for one service system to help another in face of an unexpected overload. Under FQR-T,...
متن کاملA Fluid Limit for an Overloaded X Model Via an Averaging Principle
We prove a many-server heavy-traffic fluid limit for an overloaded Markovian queueing system having two customer classes and two service pools, known in the call-center literature as the X model. The system uses the fixed-queueratio-with-thresholds (FQR-T) control, which we proposed in a recent paper as a way for one service system to help another in face of an unexpected overload. Under FQR-T,...
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In previous papers we developed a deterministic fluid approximation for an overloaded Markovian queueing system having two customer classes and two service pools, known in the call-center literature as the X model. The system uses the fixedqueue-ratio-with-thresholds (FQR-T) control, which we proposed as a way for one service system to help another in face of an unexpected overload. Under FQR-T...
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ژورنال
عنوان ژورنال: Mathematics of Operations Research
سال: 2013
ISSN: 0364-765X,1526-5471
DOI: 10.1287/moor.1120.0572