نام پژوهشگر: مدریت موصطفرای
مدریت موصطفرای سید کمال چهارسوقی
the poor orientation of the restaurants toward the information technology has yet many unsolved issues in regards to the customers. one of these problems which lead the appeal list of later, and have a negative impact on the prestige of the restaurant is the case when the later does not respond on time to the customers’ needs, and which causes their dissatisfaction. this issue is really sensitive especially during the days when the influx of the customers is really heavy. the traditional supply methods which are currently being used do not cover the restaurant in different time periods while dealing with the unpredicted requests of the customers. the lack of the principal products in a restaurant which derives from the inefficient supply is the main reason that causes this negative phenomenon. for the solution of this problem, it has been adopted a suitable qualitative research regarding (the case study: restaurant), and also being based on an accurate literature review, which has been finalized with the projection, simulation and the construction of a sophisticated electronic system, capable of perfecting the restaurant supply system. as a result, due to this electronic system, it is carried out the supply of 8 parametric products which are consumed, in an intelligent way without needing the presence of anybody and hence guaranteeing a stabilized state of these main products at any time in two restaurants, through the supply centre. thus, this intelligent electronic supply system based on the computer simulation, and on a successful testing of the constructed circuit proved that except for the solution of this problem, it creates a series of “competitive advantage” in this type of business when it is applied, and among other advantages we can mention here the decrease of the general cost, the improvement of the restaurant image, the maintaining of the old customers and at the same time the entry of new customers. in addition, the use of this new system is simple, clear, and does not require any special knowledge. based on the projection and simulation process, it needs to be mentioned that in regards of the output of this qualitative research, it has been produced only one incorporated copy of this intelligent electronic supply system for the restaurants, which after being successfully tested it proved to function as it has been predicted to do.