nowadays, the awareness of service firms’ managers about the crucial role of customers in the success or failure of their business has increased. this has led them to this fact that the best strategy for surviving in the marketplace is encouraging customers’ prosocial behaviors in service delivery process. reasonably, one of the best strategies to encourage customers toward these behaviors is s...

Freight and passenger transport are two main functions of the infrastructure and transportation networks in each country. It is required to efficiently utilize the transportation infrastructures to increase transportation-related performance measures. In this study, data envelopment analysis (DEA) model is used to evaluate performance of the Iranian provinces from the freight and passenger tran...

Integrating passenger and freight flows creates attractive business opportunities because the same transportation needs can be met with fewer vehicles and emissions. This paper seeks an integrated solution for the transportation of passenger and freight simultaneously, so that fewer vehicles are required. The newly introduced problem concerns scheduling a set of vehicles to serve the requests s...

Passenger information aims at improving the user-friendliness of public transport systems while influencing passenger route choices to satisfy transit user’s travel requirements. The integration of transit information from multiple agencies is a major challenge in implementation of multi-modal passenger information systems. The problem of information sharing is further compounded by the multi-l...

ITE JOURNAL / DECEMBER 2004 INTRODUCTION AND SCOPE OF PAPER Planning for freight transportation in urban areas is not performed as commonly or as thoroughly as planning for passenger transportation, despite the fact that one of the seven factors for metropolitan planning specified in the federal legislation (the Transportation Equity Act for the 21st Century) mentions freight. Most planners and...

The Americans with Disabilities Act of 1990 (ADA) transportation requirements ushered in a new era of public transportation accessibility for persons with disabilities. This groundbreaking civil rights initiative has given persons with disabilities the same mobility opportunities as others by requiring accessible fixed route transportation, as well as complementary paratransit services for indi...

Nowadays, the awareness of service firms’ managers about the crucial role of customers in the success or failure of their business has increased. This has led them to this fact that the best strategy for surviving in the marketplace is encouraging customers’ prosocial behaviors in service delivery process. Reasonably, one of the best strategies to encourage customers toward these behaviors is s...

On the basis of relative theories of complex network, a high-speed passenger transportation network using Pajek software is proposed and its topological characteristics as well as network structure are analyzed. Analyzed is also its reliability under two kinds of attacks, and suggestions on its construction recommended. The research in this paper helps to complete the overall network structure ...

We have constructed a framework for analyzing passenger behaviors in public transportation systems as understanding these variables is a key to improving the efficiency of public transportation. It uses a large-scale dataset of trip records created from smart card data to estimate passenger flows in a complex metro network. Its interactive flow visualization function enables various unusual phe...

Abstract: The public transit system are essential services to the sustainability and livability of any city. Transit agencies are consistently trying to improve service reliability and attract passengers by applying various strategies. In this paper, we present an approach to mining the temporal behavior of the passengers in a public transportation system, which may help the transport operators...