introduction: organizational memory (om) is a tool for implementation of knowledge management. the objective of this study was designing an om for medical records (mr) departments. methods: this descriptive study was carried out in 2007. the study population consisted of all employees in five teaching hospitals in tabriz. process and required knowledge identification was performed through quest...

This panel session brings together a diverse group of people to explore the concept of organizational memory. Closely related to organizational learning, organizational memory is the property of organizations that provides continuity and learning. Organizational memory is not just the aggregate of the memories of the organization's members-it is a social phenomenon. The panel session explores t...

Many forms of organizational memory must exist embedded within the organizational processes and tasks. This paper argues that "memory-in-the small," memory utilized in the performance of an organizational task, can serve as an effective performance support mechanism. By basing organizational memory upon organizational tasks (and basing task support upon organizational memory), organizational me...

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This paper presents a new approach to conceptualizating organizational memory and memory support systems. Organizational power structures are shown to have implications for semantic ambiguity in memory support systems, and it is claimed that a communicative view on organizational memory is needed to support organizational learning and innovation processes that create new knowledge. The paper di...

Organizational Memory (OM) can be defined as the way an organization applies past knowledge to present activities. This mini-track focuses on how information technology can assist organizations in capturing, structuring, retaining, and retrieving OM. It represents a primary forum for researchers in this domain to exchange ideas and present research results. We are also striving to make it a spr...