introduction: the reference section is one of the most important parts in every library. moreover, reference services represent all the attempts performed in a library. since libraries primarily aim to satisfy users' information needs, knowing that the effects of information technologies (it) on their services seems essential. therefore, this study manly tried to assess the effects of it on ref...

This RFC discusses the history and evolution of the Intermail and Commercial mail systems. The problems encountered in operating a store–and–forward mail relay between commercial systems such as Telemail, MCI Mail and Dialcom are also discussed. This RFC provides information for the Internet community, and does not specify any standard. Distribution of this memo is unlimited.

The existing packed mail-based return mode in ecommerce has a considerable negative impact on the natural environment. In contrast, package-free accepts unpacked returns using points in-store and is more eco-friendly service. On basis of push–pull–mooring (PPM) framework, this study aims to identify key factors green communication that contribute consumers switching from mail services services....