The rapid development of Internet and electronic businesses have stimulated the banking sector towards encouraging customers to internet banking (IB), However, the evidence indicates a lack of interest in the use of IB services. Therefore, this paper aims to identify affecting factors on customer adoption from IB and measure the influence of each factor on IB adoption. Based on an explorative l...

In recent years, mobile operations have gained wide popularity among mainstream users, and banks tend to follow this trend. But are bank customers ready to move forward? Mobile banking appears to be a natural extension of Internet banking, . Thus, to predict consumer decisions to adopt mobile banking, it’s useful to understand the pattern of adoption of Internet banking (IB). This investigation...

the rapid development of internet and electronic businesses have stimulated the banking sector towards encouraging customers to internet banking (ib), however, the evidence indicates a lack of interest in the use of ib services. therefore, this paper aims to identify affecting factors on customer adoption from ib and measure the influence of each factor on ib adoption. based on an explorative l...

The banking industry is a strong leader in the use of Internet technologies for revolutionizing customer services. This study explores demographic and financial factors that may affect the use of Internet-Banking (IB) services provided by a large bank. The study analyzed certain IB activities for a large sample of the bank's customers. The analysis highlights some usage characteristics and patt...

Information technology is considered as the key driver for the changes taking place around the world. Internet banking (IB) is the latest and most innovative service offered JIBC April 2010, Vol. 15, No.1 2 by the banks. The transformation from the traditional banking to e-banking has been a 'leap' change. The evolution of e-banking started from the use of Automatic Teller Machines (ATMs) and t...

The advent of Internet has provided banks an opportunity to reduce costs, increase customer base, and mass customize by delivering their products and services through this medium. A flurry of studies on Internet banking (IB) has since emerged. The majority of these studies, however, have been directed to either IB adoption or IB service quality delivery. With few exceptions, the impact that cus...

Information technology Services is considered as the key driver for the changes taking place around the world. Internet banking (IB) is the latest and most innovative service and is the new trend among the consumers. The shift from the formal banking to e-banking has been a 'leap' change. This study determines the factors influencing the consumer’s adoption of internet banking in India and henc...

Understanding the adoption of a new technology is an essential process to determine its uses and future advancements. This study aims at investigating the adoption of such similar technology i.e., Internet Banking (IB). The study adapted the Technology Acceptance Model (TAM) and Perceived Web Security (PWS) construct to understand the adoption of IB services in India. Perceived Usefulness (PU) ...

This research aims to explore whether Jordanian customers’ perceptions on intention and use of Internet banking services varies according to their demographic characteristics. According to prior literature, there are five demographic factors; namely: age, gender, income, education and customers’ experience with the computer and Internet. These have been considered in the current study. The requ...

In this paper, we first attempt to review user acceptance theory and then discuss the four common models. Second, this study intends to assess the relationship of Users’ Informational-Based Readiness (UIBR), the tendency to adopt Internet banking services JIBC August 2009, Vol. 14, No. 2 2 as an innovation and whether or not it contributes to the prediction of an individual’s intention (decisio...