introduction: commitment of staff is intangible asset that can highly provide better services. since providing healthcare services is only possible through efficient human resources, this study evaluated the association between person-organization fit and organizational commitment of staff in university hospitals of tehran university of medical sciences, iran. methods: this was a descriptive an...

background and objectives: appropriate attitude about enjoining good and forbidding evil (egfe) as two fundamental topics in islam that are known as a social phenomenon can use as a powerful tool in islamic organizations to promote happiness, management improvement and correction of defficiencies. the objective was to assess attitude of hospital staff regarding enjoining good and forbidding evi...

background and objectives: enjoining good and forbidding (egfe) evil are two fundamental topics in islam. many verses and narratives underscore the social, religious and political duties implied by enjoining good and forbidding evil. after all, these two divine treasures have been neglected because of indulgence and forgetfulness. the prime reason for this negligence seems to be the obliviousne...

background this study aimed to examine strategic collaborative quality management (scqm) impact on employee job satisfaction.   methods the study presents a case study over six years following the implementation of the scqm programme in a public hospital. a validated questionnaire was used to measure employees’ job satisfaction. the impact of the intervention was measured by comparing the pre-i...

Physicians are known to play an important role in the rise of health care costs. But patients--the other side of the chain of health care systems--have been given little attention. The present study utilized the outpatient claims (in the belief that the outpatient hospital visits are mainly decided by the patients) from a health insurance organization in Japan (the Fukuoka Prefecture public s...

BACKGROUND Increasing the engagement of employees in the treatment process of patients may benefit a hospital and employee productivity and may result in better patient care and satisfaction with medical services. Given this, the first step in improving the quality of patient care is better availability of doctors for patients in a hospital ward. METHODS The research for this paper was conduc...

BACKGROUND The successful utilization of the balanced scorecard (BSC) framework in health care has been demonstrated in the literature. Given these successes, a financially struggling hospital implemented a BSC framework intervention which attempted a culture change centered upon patient satisfaction which it hoped would translate to improved financial stability. Despite the evidence of BSC suc...

Managers increasingly understand that employee engagement is a prerequisite for high performance. This article examines how job, work environment, management and organizational factors influence levels of engagement among healthcare employees. Original data come from the Ontario Hospital Association-NRC Picker Employee Experience Survey, involving over 10,000 employees in 16 Ontario hospitals. ...