the current youth market is characterized as tech-savvy, variety seekers who has been active in using digital technology in unprecedented ways. the market segment defined here comprises of youth adults between the ages 20 to 30, who are more comfortable with purchasing the smartphones than previous generation. there is fierce competition in smartphone market, due to the large selection of devic...

Customers often show different preferences relative to the same products, such as function, shape, color, costs, etc. They will surely affect product market activities further. In this paper, a model of preference elicitation from customers is proposed to reduce the gap between the systematic representation of preferences and customers’ actual preferences. Firstly, the attribute of customer pre...

Constraint-based recommendation systems are well-established in several domains like cars, computers, and financial services. Such recommendation tasks are based on sets of product constraints and customer preferences. Customer preferences reduce the number of products which are relevant for the customer. In scenarios like that it may happen that the set of customer preferences is inconsistent ...

We investigate how costly acquisition and exchange of customer-specific information affects industry profit and consumer welfare. Consumers differ in their preferences for competing brands and in their switching costs between brands. Brand-producing firms use their acquired knowledge of customer-specific preferences to differentiate prices. We show that consumers are worse off when firms acquir...

Clients are the vital artery of every industry and business. Maintaining these customers is one of the most important tasks of any business, especially banks.  The  specific needs  of  customers and  the increasing compe- tition in the banking services market have led banks to create structures that can respond flexibly to these needs. Obviously, one of the important points is that moving to th...

Clients are the vital artery of every industry and business. Maintaining these customers is one of the most important tasks of any business, especially banks.  The  specific needs  of  customers and  the increasing compe- tition in the banking services market have led banks to create structures that can respond flexibly to these needs. Obviously, one of the important points is that moving to th...