introduction: in any organization particularly in health care centers, the clients' satisfaction provides the conditions to achieve the pre-determined objectives. one of the ways to get the clients' satisfaction is to follow the clients' takrim plan. to this end, in this article, the clients' takrim plan was studied in health centers affiliated with oil industry organization. methods and materi...

background and objectives: hijama as a form of traditional medicine is used for treatment and prevention of diseases and maintenance of homeostasis. throughout the centuries it has been known as a national, cultural and religious form of therapy among iranian people and also the pillars of islamic practice and tradition. one of the common problems regarding this kind of therapy is that most pat...

background: underutilization of mental health care services has been a challenge for the health care providers for many years. this challenge could be met in part by improving the clients’ readiness to use such services. this study aimed to introduce the important aspects of the clients’ readiness to use mental health services in the iranian context. materials and methods: a thematic analysis o...

background: family planning is a lifestyle that is selected voluntarily and is based on the knowledge, attitude and responsible decision making by couples in order to promote the health and welfare of the family and the advancement of the society. in this regard, family planning counseling plays an important role in making informed decisions if used properly and in a responsible way. detection ...

introduction: quality of services extremely depends on how personnel have contact and interaction with the clients. moreover, the personnel’s attitudes and their behaviors with the clients significantly affect clients’ perception of quality of services and consequently influence their satisfaction as well as their absorption to the services of an institution. this study intends to investigate t...

The InterAsterisk eXchange (IAX) protocol has been available for a few years. Meanwhile, the popularity of Real time SWitching (RSW) has increased due to its ability to easily combine voice and video services. Incidentally, these two heterogeneous clients pose considerable problems for users who have to choose between two solutions offering different advantages and disadvantages. While RSW is b...