نتایج جستجو برای: behavioral loyalty questionnaire gladden and funk
تعداد نتایج: 16851575 فیلتر نتایج به سال:
social responsibility is a collection of duties and commitments the organization should undertake to preserve, treat and help the society in which it operates. the aim of this study was to investigate the effect of experience mediator on the relationship between managers' social responsibility and customer loyalty in sport clubs. the research method was correlation- survey. the statistical...
this study aimed to determinate the relative contribution of brand loyalty in brand association in football premier league of iran. this study was a descriptive, practical survey. a sample of 797 football premier league fans participated in this study. in order to collect the data, team association questionnaire by gladden and funk (2001) was used. the reliability of the questionnaire was estim...
The purpose of this study was to determine the relationship of service quality, customer satisfaction and attitudinal loyalty on future intention of participations in fitness and aerobic centers of Rasht Township. The design of this study was correlational. The population of study includes all costumers of aerobic and fitness centers in Rasht that have one year attendance in this clubs. So, Acc...
severity of rivalry in markets and importance of customer’s maintenance for organization enforced them to gain toward creation, keeping and promotion the relationship with customers and according to scholars’ findings; relationship marketing is one of the best ways. the conceptual model which is used in this paper, aims to investigate the effects of relationship marketing value dimensions such ...
چکیده هدف اصلی این پژوهش تعیین رابطه استراتژیهای خود رهبری و خلاقیت اعضای هیات علمی دانشگاه علم و صنعت بوده است. در این پژوهش از روش توصیفی از نوع همبستگی استفاده شده است. جامعه آماری پژوهش کلیه اعضای هیات علمی دانشگاه علم و صنعت در سال تحصیلی 88-1387 بود که بالغ بر345 نفربودندو از این تعداد، 119 نفر استاد با استفاده از روش نمونه گیری تصادفی طبقه ای متناسب با حجم انتخاب شد. ابزار جمع آوری داده...
in today’s business environment, firms in pursuing the goal of efficiency, outsource many necessary, but non-core operations. the majority of pervious outsourcing studies have focused on the costs and benefits analysis, while this research work examines a behavioral approach in outsourcing decisions. this study examines the effects of perceived trust on loyalty through mediatory role of relatio...
Identifying factors that influence customers’ e-loyalty is paramount for practitioners and academics to develop successful marketing strategies and behavioral models. Online bookselling is a rapid growing industry in the UK, where e-loyalty models have yet to reach a conclusive argument. This paper aims to explore factors influencing customers’ e-loyalty to five online bookselling websites in t...
Background and Aim: The present case study aims to investigate the impact of service quality on patients' loyalty to the services rendered in outpatient clinics of the studied hospitals throughout Tehran. Materials and Methods: This is a descriptive-analytical survey in which 242 outpatients referring to the studied hospital clinics in Tehran. For data collection purposes, the standardized SER...
abstract this study evaluates the iranian pre-university english textbook in terms of needs, objectives, content, and methodology. the study was designed on the qualitative- quantitative survey basis using interviews and questionnaires, a researcher-made textbook evaluation checklist and a needs analysis questionnaire. the textbook evaluation questionnaire was used in this study to elicit the ...
The purpose of this research was to explain the relationship between the personality of brands with risk aversion and customer loyalty. This research was applied in terms of purpose, descriptive correlation one in terms of information gathering and based on structural equation modeling. The statistical population consisted of all customers with credible brands (5 famous and high-income brands s...
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