This study aimed at exploring how the organizational culture can contribute in adopting Total Quality Management (TQM) in the organization. A case study was conducted at the Salt complex in El Outaya, Biskra State and the questionnaire was used to collect data. The study found that the organizational culture (organizational values, organizational behavior and the artifacts) contributes in adopt...

the present research aims to examine the relationship between diversity management and its effect on staffs’ affective commitment with study on mediation role of transformational leadership and perceived justice in qaen health network. in theoretical sector with integration of human resource management and performance theories and the theory of diversity and leadership, a theoretical model has ...

INTRODUCTION The purpose of this study was to investigate the impact of top management turnover on Strategic Collaborative Quality Management (SCQM) implementation in healthcare organizations. The role of top management turnover in the process and impact of the SCQM model was investigated using a case study of a public hospital. METHODS Both qualitative and quantitative methods were used for ...

Introduction: The aim of this study was to determine the relationship between servant leadership and organizational commitment in the employees of department education in Kohgiluyeh and Boyer-Ahmad. Methods: This is a field study among 148 education’ staffs of Kohgiluyeh and Boyer Ahmad The Morgan table and stratified random sampling were the method of sampling. Instruments included servant ...

The study elucidates that the Malaysian retail sector has experienced dramatic changes in the last few decades with the emergence of new retail formats such as hypermarkets, large scale supermarkets, and convenience stores. As a result, it has affected the way employees work and their commitment to their organization. Thus, it is important for the retailers know the reasons for employee   motiv...

LEADERSHIP ROLE Catholic Memorial Home, a 300-bed, skilled long-term care facility, assumed a leadership role in treating pain for the elderly by developing a dynamic interdisciplinary pain management program in 1997. The home is part of the Diocesan Health Facilities (www.dhfo.org), a system of five, long-term care facilities sponsored by the Roman Catholic Diocese of Fall River, Mass. The pai...

Top-down total quality management (TQM) programs often fail to create deep and sustained change in organizations. They become a fad soon replaced by another fad. Failure to institutionalize TQM can be attributed to a gap between top management’s rhetoric about their intentions for TQM and the reality of implementation in various subunits of the organization. The gap varies from subunit to subun...