nowadays, with increasing service industries, service marketing and service quality have become an important challenge to organizations. the attempts of organizations in this situation are witnesses to this matter. in the past years, the organizations tried to reach service quality appropriation and satisfaction of self-external customers by concepts and approaches of external marketing. one of...

abstract. the purpose of the present article is to determine the effect of knowledge management on organizational agility through the use of structural equations modeling in auto-parts manufacturing companies. for this purpose, along with the review of concepts such as organizational agility and knowledge management, the dimensions and capabilities of knowledge management and organizational agi...

Introduction Over the last decade there has been a growing interest in the market orientation concept (Day, 1992; Grönroos, 1989; Webster, 1988, 1992) and its usefulness in increasing businesses’ economic performance (Jaworski and Kholi, 1993; Narver and Slater, 1990; Reukert 1992). In most studies market orientation is defined as either the adoption of a marketing concept (see Deng and Dart, 1...

We derive a closed form expression for the asymptotic distribution of the LIML estimator for the coefficients of both endogenous and exogenous variables in a partially identified linear structural equation. We extend previous results of Phillips (1989) and Choi and Phillips (1992) where the focus was on IV estimators. We show that partial failure of identification affects the LIML in that its m...

introduction: ethical climate is a part of organizational culture. organizational values deal with ethical issues and determine what is considered ethically correct. the ethical climate of an organization can predict unethical and ethical behaviors. this study aimed to investigate and model the structural equations between the intention to quit and ethical climate, job satisfaction, and organiz...

today water supply issue in large cities seems to be a big problem. this becomes more important with population growth and urbanization extension. to cope with this problem lots of irrigation and drainage projects have been implemented and operated that subsequently many socio- economic and cultural effects have been brought to the areas . the objective of the present study is to survey the soc...