The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented.  For evaluating of a business process strategic importance the study proposes the system of economic an...

regarding to importance of strategic planning and existence critical success factors (csfs) affecting strategic planning in national iranian gas company (nigc), these cfss identifies in this research using the experiences of managers and expert of nigc planning department and the other references like books, journals and new papers. the purpose of this research is identifying csfs of strategic ...

Rooted in a longstanding tradition, research and practice strives to determine how to derive business value from IT investments. This applies particularly to the neglected research area of multi-unit firms, where there is still a high potential to enhance IT synergies. Our study addresses important research gaps in IT business value research. First, we investigate how different of types of IS a...

In this paper we present results of an empirical study based on the opinions of 220 senior IT managers in the USA on critical success factors in the strategic use of IT. Our results show that competitive business strategies together with the competence of senior IT executives play the most important role in creating the strategic value of IT in organizations. The other critical factors were hum...

One of the most important factors that are immense in the success of a project is communication. Strategic effective communications not only plays a critical role in bringing success in team based projects, but it also helps in bringing success in overall organization by making it competitive on the basis of good organizational communication. Strategic communications entails that goals are set,...

Strategic information systems planning (SISP) is more difficult in today’s world of rapid change and uncertainty. The dynamic changes in the environment require a fit between SISP and internal resources of the firm. A need exists to study SISP success based on a broad set of organizational attributes of firm. In this regard, a resource-based view (RBV) has gained increasing dominance in the str...

in the third millennium, we observe rapid changes in technologies and intense complexity in environment. in such an environment, developing competitive advantage necessitates new kind of organizations which are capable of knowledge creation. hence, it is expected that managers to have a deep perception of prerequisites of knowledge management and enhance the organizational performance through i...

The customer relationship management (CRM) literature recognizes the long-run value of potential and current customers. Increased revenues, profits, and shareholder value are the result of marketing activities directed toward developing, maintaining, and enhancing successful company–customer relationships. These activities require an in-depth understanding of the underlying sources of value tha...

Information security has been a crucial strategic issue in organizational management. Information security management is a systematic process of effectively coping with information security threats and risks in an organization. With the pressure of high implementation and maintenance cost, organizations need to distinguish between controls they need and those that are less critical. Applying cr...