current research examines the impact of perceived justice (including distributive justice, procedural justice and interactional justice) on perceived service quality and customer behavioral intentions (including word of mouth, trust and revisit intention).statistical sample comprises 120 customers of iran insurance company in shiraz holding automobile insurance and have record of visiting the c...

the purpose of this study was to investigating the effect of organizational justice and organizational citizenship behavior mediated by the quality of work life. population of the study was all male and female staffs' mazandaran university (n=419). research sample was included 156 persons who were selected with random sampling method across staffs' mazandaran university. for data gath...

empowerment employee is one of effective techniques to increase employee's productivity and efficient use of the capacity and capabilities of individual and group them in line with organizational goals. the aim of this study is to investigate the relationship of ethical leadership with psychological empowerment with mediating of procedural justice and interactional justice.participants inc...

The authors investigated the relationship between organizational justice and organizational retaliation behavior—adverse reactions to perceived unfairness by disgruntled employees toward their employer—in a sample of 240 manufacturing employees. Distributive, procedural, and interactional justice interacted to predict organizational retaliation behavior. A relation between distributive justice ...

This field study linked multiple dimensions of procedural justice to working nurses’ (N 1⁄4 198) agreement to permit their names to appear in recruiting advertisements for their employer. Using a longitudinal design, surveys were completed at two different times. After controlling for differences in gender, tenure, job involvement, and distributive justice; nurses who perceived higher procedura...