We propose a computational framework for identifying linguistic aspects of politeness. Our starting point is a new corpus of requests annotated for politeness, which we use to evaluate aspects of politeness theory and to uncover new interactions between politeness markers and context. These findings guide our construction of a classifier with domain-independent lexical and syntactic features op...

This article extends the validity of politeness theory ( P. Brown & S. Levinson, 1987 ) by investigating the nonlinguistic aspects of politeness in 2 cultures. Politeness strategies expressed through different channels of communication (silent video, speech, full-channel video and audio, and transcripts of speech ) were examined, and it was found that politeness strategies were communicated non...

Politeness issues in virtual commercial contexts received rare attention from both practitioners and researchers. This work developed an instrument for gauging degree of politeness in online retailers’ storefronts. The instrument’s reliability and validity were confirmed through empirical data analysis. A second-order confirmatory factor analysis revealed that online consumers' tendency in payi...

This conceptual paper suggests how Politeness Theory [6] – well known in anthropological and linguistic literatures – can contribute to the study of role relations in computer-mediated communication. Politeness, phrasing things so as to show respect and esteem for the face of others, occurs throughout social interchange. The paper reviews politeness theory and enumerates specific linguistic ind...

Students rated 16 tutorial statements on negative politeness (i.e., how much the tutor ‘‘allows me freedom to make my own decisions’’) and positive politeness (i.e., how much the tutor was ‘‘working with me’’). Consistent with an adaptation of Brown and Levinson’s [1987. Politeness: Some Universals in Language Use. Cambridge University Press, New York] politeness theory, (a) students rated dire...

A number of researchers have recently argued that politeness is not always inferred in the form of an implicature as claimed by Brown and Levinson (1987), but rather can be anticipated by addressees when it involves expected behaviour. The distinction between anticipated and inferred politeness is thus an important area for further development of politeness theory. In this paper, the way in whi...

The present research is aimed at investigating how the politeness of the speakers of Urdu is influenced by their relative social status in society. The researcher took politeness theory of Brown and Levinson (1978, 1987) as a model. To observe politeness of Urdu speakers, speech act of apology with different strategies was selected. A Discourse Completion Task (DCT) was used as an instrument to...

According to politeness theory (P. Brown & S. Levinson, 1987), politeness serves to both reflect and regulate social distance. On the basis of this notion and on construal level theory (N. Liberman & Y. Trope, 2008; N. Liberman, Y. Trope, & E. Stephan, 2007), it was predicted that politeness would be related to abstract construal, temporal distance, and spatial distance. Eight studies supported...

In recent years, politeness theory has increasingly focused on speakers’ own conceptualizations of polite behavior, viewing politeness concepts as a type of language ideology. This article examines the construction of Japanese politeness concepts in the business etiquette training provided for new employees in Japanese companies. Drawing on participant-observation of business etiquette seminars...

the present research is aimed at investigating how the politeness of the speakers of urdu is influenced by their relative social status in society. the researcher took politeness theory of brown and levinson (1978, 1987) as a model. to observe politeness of urdu speakers, speech act of apology with different strategies was selected. a discourse completion task (dct) was used as an instrument to...