introduction: one of the most important indices of effectiveness and delivery quality of sanitary and medical services is patient satisfaction with hospital services. it is necessary that hospitals pay attention to patient's needs and ensure their satisfaction. therefore the current study was conducted with the aim of identifying the level of patient satisfaction with hospital services delivere...

conclusions the results of the present study revealed that patients are not highly satisfied with the communication skills of physicians and they were least satisfied only with the quality of examination processes by the physicians. in addition, patients with lower education showed lower satisfaction as well. thus, a higher quality and elaboration of examination, more patience and better commun...

background nowadays, the patients’ satisfaction is used as a criterion to measure the hospitals’ service quality. however, there are controversial results about the aspect of caring behaviors which mostly affects the patients’ satisfaction. objectives the current study aimed to assess the relationship between caring behaviors and patients’ satisfaction. patients and methods a descriptive correl...

normal 0 false false false en-us x-none ar-sa microsoftinternetexplorer4 introduction: patients’ decision-making and legal capacity are major factors of informed consent considered as a basis of medical ethics. this study aimed to determine the undergoing surgery inpatients capacity to sign the consent form and admission clerks’ performance in taking the form in teaching hospitals in kashan. me...

introduction: the patient’s satisfaction from hospital services is one of the most important criteria for the effectiveness and quality of the services presented in different wards of hospitals. this study aims at determining the satisfaction of patients admitted in razi hospital in ghazvin from the presented services there. materials and methods: this is a cross-sectional study performed in ra...

aim : the purpose of this study was to assess satisfaction level and related factors among patients who had an anesthesia during endoscopic procedures; and also validate a questionnaire for evaluating satisfaction with anesthesia. background : the level of patient satisfaction with gi endoscopic procedure is an important criterion to indicate the level of expertise in endoscopy. patients and me...

patient-centered model of care (pcmc) is a philosophy and mindset that requires a high level of commitment and significant adjustments in organizational structures. the patient-centered care (pcc) concept is based upon communication and involvement of both patients and their families in the treatment options and the potential outcome, thus empowering the patient and family. the pcc is a quality...

background: the implementation of patient education within a hospital is a difficult task that plays a key role in improving and controlling diseases and providing quality healthcare services. objective: the current study evaluated the effect of patient education on the quality of nursing care and inpatient satisfaction in surgical wards of selected hospitals in isfahan, iran. methods: this qua...

purpose: nowadays cancer patients want more detailed information and greater participation in decisions about their care. as a consequence, the demands on health care system to satisfy the complex care needs of oncology patients have increased tremendously. methods and materials: as part of a quality improvement exercise at the radiation oncology department, allan blair cancer center, regina, s...

introduction: most of the older adults have to be hospitalized and patients’ satisfaction from the provided services is one of the key performance indicators in healthcare centers. feeling satisfied with the treatment process and provided services can motivate the elderly patients to continue their treatment, which ultimately leads to a reduction in the disease load and disability in older adul...