An outpatient pharmacy of a tertiary hospital in Singapore had uncertainty over the impact of different manpower scheduling strategies on the length of time (that is, cycle time) that their patients needed to spend during their visits. This article illustrated how this uncertainty could be addressed via application of discrete-event simulation (DES). Recent service rates of pharmacy staff and m...

The Government Secretariat of Hong Kong has seen steady increases in the need of providing simultaneous interpretation (SI) services at various levels of executive, legislative, legal and urban services meetings. The lack of corresponding addition of interpreters has thus presented a tight manpower scheduling situation. Its distinctive feature of difficultly tight constraint requirements brings...

We motivate and introduce an extension of the well-known cumulative constraint which deals with time and volume dependent cost of resources. Our research is primarily interested in scheduling problems under time and volume variable electricity costs, but the constraint equally applies to manpower scheduling when hourly rates differ over time and/or extra personnel incur higher hourly rates. We ...

Reliability and safety in flight is extremely necessary and that depend on the adoption of proper maintenance system. Therefore, it is essential for aircraft maintenance companies to perform the manpower scheduling efficiently. One of the objectives of this paper is to provide an Integer Programming approach to determine the optimal solutions to aircraft maintenance planning and scheduling and ...

This paper describes the development of a computerized line maintenance simulation model for strategic manpower planning at Continental Airlines for one of their major maintenance stations at Newark airport. The simulation model provides guidelines to the development of enhanced staffing models and a better understanding of resource requirements on a daily basis. The proposed simulation model c...

An effective maintenance manpower supply plan not only reduces operating costs but ensures greater aviation safety and punctuality. A variety of flexible management strategies have been widely applied in other industries; however, little research has stressed flexible management strategies for airline crew scheduling problems. Here, we introduce a model that includes various flexible strategies...