To help improve customer satisfaction management (CRM), greater emphasis is given to the aspect of quality in the supply chain. And improve supply chain performance through integrated business management and strategic partnerships. On the other hand, strategic supply chain management decisions are made at a company level that determine benefits and efficiencies of the supply chain and effective...

this paper develops an operational perspective of supply chain sustainability, by considering it as a risk management process. it explores the nature of sustainability-related supply chain risks, distinguishes them from typical supply chain risks and develops an analytical process for their management. an empirical study is conducted to generate insights about how sustainability-related risks s...

This article develops an integrated model of transmitting strategies and operational activities to enhance the efficiency of supply chain management. As the second objective, this paper aims to improve supply chain performance management (SCPM) by employing proper decision-making approaches. The proposed model optimizes the performance indicator based on SCOR metrics. A process-based method is ...

With an aim to resolve the problem of the increasing costs of supply chain in Manufacture Company, an integrated supply chain management model, driven by market demand, is brought forward in this paper, based on the analysis of existing integrated models of supply chain. The management model integrates purchase, production and sale plans with logistics plans used JIT. In order to build an integ...

a comprehensive and integrated study of any supply chain (sc) environment is a vital requirement that can create various advantages for the sc owners. this consideration causes productive managing of the sc through its whole wide components from upstream suppliers to downstream retailers and customers.  on this issue, despite many valuable studies reported in the current literature, considerabl...

To be sure, all the industries try to be involved in globalization with a constant trend to find out ways to increase productivity across different functions within an organization to maintain competitive advantage world. Pharmaceutical industries are not exceptional and further are based on fragmentation. So these kind of companies need to cope with several barriers such as silo mentality that...

To be sure, all the industries try to be involved in globalization with a constant trend to find out ways to increase productivity across different functions within an organization to maintain competitive advantage world. Pharmaceutical industries are not exceptional and further are based on fragmentation. So these kind of companies need to cope with several barriers such as silo mentality that...