how to instill compassion in a healthcare organization? in this article, i respond to marianna fotaki’s proposals in her piece, ‘why and how is compassion necessary to provide good quality healthcare?’ by drawing on insights from organization studies. following fotaki, i argue that to instill targets and formal measures for assessing compassion would be problematic. i conclude by drawing on psy...

this commentary reviews a recent piece by burton and rycroft-malone on the use of resource based view (rbv) in healthcare organizations. it first outlines the core content of their piece. it then discusses their attempts to extend rbv to the analysis of large scale quality improvement efforts in healthcare. some critique is elaborated. the broader question of why rbv seems to be migrating into ...

background: business process management systems (bpm) can automate all processes in an organization. these systems provide the possibility of identifying, modeling, deploying, implementing, function managing, integrating with other information systems, monitoring and improving an organization's business processes in a standard form. as far as the authors know, no related research has been ...

Change in healthcare organizations is a complex task often fraught with unforeseen challenges. Based on the experiences of a multi-site hospital, and drawing on past research on organizational change, the author provides a model to help change leaders. Although relying on Toronto's University Health Network to illustrate the change model, the model is intended to speak to change leaders impleme...

this short literature review argues that the resource-based view (rbv) school of strategic management has recently become of increased interest to scholars of healthcare organizations. rbv links well to the broader interest in more effective knowledge mobilization (km) in healthcare. the paper outlines and discusses key concepts, texts and authors from the rbv tradition and gives recent example...