This White Paper describes the challenges of reducing employee turnover in shift‐based organizations, and introduces Otipo’s innovative approach to shift scheduling and the use of Real‐Time Workforce Analytics for Organizational Health. It focuses on the potential for improving company morale, increasing staff retention, and ultimately reducing costs, through continuous monitoring and analysis ...

The general employee scheduling problem extends the standard shift scheduling problem by discarding key limitations such as employee homogeneity and the absence of connections across time period blocks. The resulting increased generality yields a scheduling model that applies to real world problems confronted in a wide variety of areas. The price of the increased generality is a marked increase...

We present a new formulation of the tour scheduling problem with assignment costs that are a function of employee capabilities. The objective also incorporates a quadratic term to encourage compact shifts and equal interday shift lengths for each employee. The problem is solved using a tabu-like probabilistic local search algorithm. The algorithm is applied in two phases with employee conflicts...

This paper focuses on the staff shift scheduling problem on luxury hotel restaurant. Effective staff scheduling has always been a concern for restaurant managers. This paper addresses this issue by investigating the nature of restaurant jobs, ultimately proposing a Shift Scheduling Model designed to level workloads of employees in restaurant service at these establishments. This model creates s...

Today, workforce scheduling programs are being implemented in many production and service centers. These sectors can provide better quality products and/or services to their customers, taking into account employees’ desires and preferences in order to increase sector productivity. In this study, an employee shift scheduling problem in the service sector is discussed. In the problem, the aim is ...

The personnel task scheduling problem is a subject of commercial interest which has been investigated since the 1950s. This paper proposes an effective and efficient three-phase algorithm for solving the shift minimization personnel task scheduling problem (SMPTSP). To illustrate the increased efficacy of the proposed algorithm over an existing algorithm, computational experiments are performed...

This paper is concerned with an employee scheduling problem involving multiple shifts and work centers, where employees belong to a hierarchy of categories having downward substitutability. An employee at a higher category may perform the duties of an employee at a lower category, but not vice versa. However, a higher category employee receives a higher compensation than a lower category employ...

5 Concluding remarks and future prospects 55 Bibliography 57 Introduction Nowadays, enterprises and organizations are faced with increasing demand requirements. On the one hand, it means that they have to provide high quality of service for their customers. On the other hand, they would like to satisfy their employees' demand as much as possible. Thus, companies such as airlines, hospitals, pol...

In manufacturing systems, generally employee timetabling and job shop scheduling is considered to be too hard and complex. To achieve an integrated manufacturing environment, the integration of employee timetabling and job shop scheduling is essential. It is a process of assigning employees into work slots in a pattern according to the hierarchy level of the employee, job allotment, individual ...