In this study, there is examined the impact of employee engagement and visionary leadership (vision guiding, emotional commitment) on customer and employee satisfaction. The data was collected through questionnaire from sample of 22 restaurants (managers and employees response) and through customer response. The results showed the significant relationship of employee engagement, vision guiding ...

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment; it has a positive association with normative ...

Workplace Performance, Worker Commitment and Loyalty Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characte...

The aim of the current study is to examine association between employee commitment and job satisfaction at selected private universities in Kurdistan region Iraq. Organizational predicts work variables, for example, turnover, hierarchical citizenship conduct, employment execution. A percentage elements, part stretch, strengthening, shakiness employability, appropriation authority have been appe...

This study explores the major factors contributing to organizational commitment among engineers in Malaysia. It identifies the effects of certain antecedents on organizational commitment and evaluates the impact of organizational commitment to organizational outcomes. From the literature review, a theoretical foundation for the study was compiled and two hypotheses were established. Firstly, po...

introduction: commitment of staff is intangible asset that can highly provide better services. since providing healthcare services is only possible through efficient human resources, this study evaluated the association between person-organization fit and organizational commitment of staff in university hospitals of tehran university of medical sciences, iran. methods: this was a descriptive an...

Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Our empirical findings suggest that the employee's industry-occupation specific relative wage is an important factor influencing employee attitudes towards the ...

Purpose – As clients of India’s IT services providers continue to complain about knowledge loss caused by high attrition rates in their offshore delivery factories, the linkages between organizational culture and commitment of the Indian employee base are of interest to researchers as well as practitioners. This paper seeks to address these issues. Design/methodology/approach – Data was collect...

employee commitment is the terminology used to describe whether employees have a strong belief and accepts organizational goals and values. the thesis of this study is founded on the conviction that an organization cannot be expected to perform effectively and efficiently when its employees are not committed. there are many measurable support that employee commitment is a critical factor that d...