The diverse nature of requirements of stakeholders in a Technical Education System (TES) makes it extremely difficult to decide on what constitutes quality. Hence, identification of common minimum quality items suitable to all stakeholders will help to design the system and thereby improve customer satisfaction. To address this issue, a measuring instrument known as EduQUAL is developed and an ...

High levels of stress in the academic environment is linked to a lack of clarity in academic role and a phenomenon of chronic overwork caused by changing HEI's structures and expectations. But there is a current positive trend of universities developing more and more wellbeing policies, which means impact of technology in higher education institutions learning environment. The major aim of this...