Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is widely used in many real applications. With the desirable property of efficient handling with the uncertain information in decision making, the fuzzy DEMATEL is heavily studied. Recently, Dytczak and Ginda suggested to defuzzify the fuzzy numbers firstly and then use the classical DEMATEL to obtain the final result. In this sho...

The aim of study is to integrate decision making trial and evaluation laboratory (DEMATEL) into the theoretical extension of technology acceptance model (TAM2) to evaluate users’ behavioral intention to use while introducing a new etching plasma technology. The study used a case of the Taiwan plasma etching manufacturing industry as the example, adopted DEMATEL to calculate the causal relations...

Online reputation management (ORM) has been considered as a significant tool of internet marketing. The purpose of this paper is to construct a decision model for evaluating performances and improving professional services of marketing. To investigate the interrelationship and influential weights among criteria, this study uses a hybrid MCDM model including decision-making trial and evaluation ...

With respect to the problems of aggregation about group experts’ information and dynamic decision in DEMATEL (decision making trial and evaluation laboratory), a dynamic DEMATEL group expert decision-making method on intuitionistic fuzzy number (IFN) is presented. Firstly using IFN instead of original point estimates to reflect the experts’ preference, the group experts’ information are integra...

This paper presents an integrated ANP and DEMATEL technique applied to identify and prioritize Six Sigma projects for healthcare companies. identify the most representative Six Sigma projects and their priority. First, the Six Sigma evaluation structure is determined; then DEMATEL (Decision Making Trial and Evaluation Laboratory) is applied to calculate interrelations among healthcare criteria....

The study applied Decision Making Trial and Evaluation Laboratory (DEMATEL) to analyze the casual relationship and mutual impact level between the control items of the information security management system. Three core control items of the information security management system are found, Security Policy (SC1), Access Control (SC7) and Human Resources Security (SC4) respectively. They can be pr...

Failure mode and effects analysis (FMEA) is an analysis tool for identifying and preventing flaws or defects in products during the design and process planning stage, preventing the repeated occurrence of problems, reducing the effects of these problems, enhancing product quality and reliability, saving costs, and improving competitiveness. However, FMEA can only analyze one influence factor ac...

The fuzzy analytic hierarchy process (fuzzy AHP) and fuzzy decision making trial and evaluation laboratory (fuzzy DEMATEL) have been used to obtain weights for criteria and relationships among dimensions and criteria respectively. The twomethods could be integrated since it serves different purposes. Previous research suggested that the weights of criteria and the relationships among dimensions...

This study demonstrates how a decision-making trial and evaluation laboratory (DEMATEL) threshold value can be quickly and reasonably determined in the process of combining DEMATEL and decomposed theory of planned behavior (DTPB) models. Models are combined to identify the key factors of a complex problem. This paper presents a case study of a food and beverage information system as an example....