All organizations target a leading position in the market they operate in. To attain this leading position, it is essential to correctly balance the associates’ rational and emotional competences. Hence the pertinence of instruments which allow the measurement of the associates’ level of emotional competences. This paper describes the process that this specific method adopted in the cross-cultu...

The purpose of this study was to analyze the value attributed to given working competences, by Portuguese handball coaches according to their coaching background, certification level, coaching experience, and level of education. A sample of 207 handball coaches responded to a questionnaire which included demographic characteristics and a scale focused on perceptions of the level of importance a...

Cross-cultural knowledge management in the e-environment results from interactions with others from different cultures that require new understanding and interpretations. The authors find that few studies have been conducted to address the objective of identifying the competences that are needed to promote learning and information processing in the 21st century. The authors’ primary goal is to ...

Across Europe, the concept of 'key competences' has gained importance in recent years both at policy and school level. Key competences are considered essential skills and attitudes for young Europeans to succeed not only in today's economy and modern society but also in their personal lives. They are defined at EU level and comprise the following: 1) ability to readily and easily communicate in...

The authors of this paper compared ratings for leadership competences of managers in the healthcare sector and professional managers in Slovenia. Managers’ competence scores were analyzed for Slovenia and compared with some other EU countries. Comparisons of correlations yielded significant differences in leader/non-leader healthcare professionals in their relational competences. Cross-cultural...

This article examines one of the key competences of the 21 century, cultural intelligence. In our empirical research studies, we examined the cultural intelligence of full-time university students. We identified the corporate culture they would like to work in, and also examined if there is a correlation between their cultural intelligence and their preference for a particular corporate culture...

BACKGROUND A dissonance between high 'technical' professionalism of nurses and a relatively low level of patient satisfaction with received care is a phenomenon observed in many countries. METHOD Theoretical concept and review of current published studies. DISCUSSION Most reviewed studies show that a low level of patient satisfaction occurs in the case of an inadequate interpersonal communi...