The selection and implantation of sufficient and appropriate continuous improvement strategy are the key success factors for improving firm performance and enhancement of competitive advantage on manufacturing industries. As a result special role are given to Continuous improvement programs such as Supply Chain Management (SCM), Six-Sigma, Total Quality Management (TQM), Kaizen, Just-in-Time (J...

background:patient concerns represent opportunities for improvement in orthopaedic care. thisstudy’s objectiveis to identify the nature and prevalence of unsolicited patient complaints regarding orthopaedic care ata tertiary referral hospital. the primary null hypothesis that there are no demographic factors associatedwith complaint types was tested. secondarily we determined if the overall com...

The purpose of this guide is to provide the leadership team with generic but essentially practical advice on the use of benchmarking as a tool for continuous improvement in efficiency and performance. may be reproduced, stored or transmitted, in any form or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with t...

Companies today face the challenge of adopting proper supply chain sustainability (SCS) strategies and practices to respond effectively to emerging global sustainability initiatives. Business sustainability has become a strategic imperative, with a focus on both financial and non-financial sustainability performance, which creates shared value for all stakeholders. This paper examines the integ...