In most banks, head tellers are responsible for the teller line. They set work schedules, ensure that the proper procedures are adhered to, and act as a mentor to less experienced tellers. In addition, head tellers may perform the typical duties of a teller as needed and deal with the more difficult customer problems. They may access the vault, ensure the correct cash balance is in the vault, a...

This article discusses key relations between psychological distress and bank tellers' working conditions in various bank offices in Rio de Janeiro. Different theoretical models are discussed: stress, the psychodynamics of the work, and the psychopathology of the work. The aim of this case study was to elucidate the role of the work process as a source of psychological distress among tellers in ...

Visual display terminals (VDTs) as one of the most important and useful equipment are used in offices and workplaces that may be created some health hazards, including work-related musculoskeletal disorders (WMSDs). The aims of this study were to (i) investigate the prevalence of WMSDs among Iranian bank tellers and (ii) to examine the demographic and work-related characteristics associated wit...

Visual display terminals (VDTs) as one of the most important and useful equipment are used in offices and workplaces that may be created some health hazards, including work-related musculoskeletal disorders (WMSDs). The aims of this study were to (i) investigate the prevalence of WMSDs among Iranian bank tellers and (ii) to examine the demographic and work-related characteristics associated wit...

The work of Tversky and Kahneman on intuitive probability judgment leads to the following prediction: The judged probability that an instance belongs to a category is an increasing function of the typicality of the instance in the category. To test this prediction, subjects in Experiment 1 read a description of a person (e.g., "Linda is 31, bright, ... outspoken") followed by a category. Some s...

This research was conducted at Limited Companies of Bank North Sulawesi and Gorontalo Kotamobagu Branch with the aim knowing efficiency bank teller service time provided to customers. Service is an action that often carried out by companies such as banking financial institutions. In queuing system, consumers will become loyal customers if they feel satisfaction because don't wait too long, this...

Teller is a part of the organizational unit located in front office, which provides banking services for customers and/or prospective customers. Tellers are tasked with serving various transactions that will be carried out by at money counter providing good, fast, and accurate service accordance teller standards.
 The purpose this discussion to find daily transaction activities unit, what ...