Literature Review Automobile Industry Abhijeet Singh and Brijesh Kumar (2011) Hero Honda Motors Ltd, is running a program called Good life Passport to Relationship Reward, with an objective to create an innovative environment for interaction between Hero Honda and its customers. Members of this program are given a magnetic card in which all information is stored and this card is swiped when usi...

China’s automobile industry has made great progress and contributed a lot to national economic development, but the problems such as dispersion, small, disorderly, worse" in the industry is still very serious. Starting from the SCP paradigm theory in China’s automobile industry, the article analyses the problems including the market structure, market conduct and market performance in China’s au...

Purpose: After sales service includes a wide range of services and provides the basis for long and easy use of the product. The present study was conducted with the aim of designing after sales service curriculum pattern of automobile industry in Iran. Methodology: This was a mixed exploratory study (qualitative and quantitative). The research population in both qualitative and quantitative pa...

with considering of acceleration of changes, competitive environment and uncertainty in today world make knowledge as the most strategic resource for maintain and reinforcement of competitive advantage and effective management of knowledge is the most serious challenge of organizations. knowledge management is important to achieve competitive advantage. knowledge management transforms latent pr...

In order to safeguard the future of Chinese automobile industry, and maintain and strengthen its acceptance in Chinese community, it should be made a commitment to sustainability. The approaches to sustainability in Chinese automobile industry should comprise three aspects: nature conservation, production-related environmental protection and “5R” implementation which is considered as sustainabl...

Although the hype surrounding the promise of electronic commerce seems all pervasive currently, there is an absence of research on automobile eCommerce, especially in developing countries, which covers wide-ranging issues beyond contextual imperatives. This paper tries to fill in the gap, by analyzing the impacts of eCommerce on automobile industry in China, and the factors of eCommerce adoptio...

The determination of the optimal carrying capacity procurement of rail and shipping services in the automobile intermodal network with unique characteristics is essential to save automobile delivery cost. In this research we develop a two-stage stochastic programming model for the tactical-level decision problem arising in the special automobile intermodal network. Furthermore, we improve the s...

this article aims to identify what and how factors influence management of supply risk in automotive industry supply chain. based on grounded theory and 13qualitative in-depth interviews with 10 managers in iran's automotive industry supply chain, a theoretical framework is developed to examine antecedents and effective factors of this process. this framework suggests a broad range of fact...