I will start with a question that constantly lingers in the back of my mind as an experience designer, “how do I define what I do in a simple way?” For me, the practice of ‘experience design’ is designing for people with the objective of engaging them in positive experiences. Designing for people and engaging them requires knowing and thinking about the people who might use the specific product...

BACKGROUND Little empirical evidence exists on the effectiveness of using Twitter as a two-way communication tool for public health practice, such as Twitter chats. OBJECTIVE We analyzed whether Twitter chats facilitate engagement in two-way communications between public health entities and their audience. We also describe how to measure two-way communications, incoming and outgoing mentions,...

Maintaining engagement of large audiences is not easy. Traditionally, lectures and presentations have relied on one-way mmunication from the presenter to the listening audience. Without receiving ongoing feedback, speakers cannot be sure that their delivery is at an appropriate pace, or that their message is being received and understood by their audience. This study suggests using a real-time ...

This paper presents a web-based application enabling audiences to collaboratively contribute to the creative process during live music performances. The system aims at enhancing audience engagement and creating new forms of live music experiences. Interaction between audience and performers is made possible through a client/server architecture enabling bidirectional communication of creative da...

This thesis evaluates the influence of audience engagement as an aesthetic element for providing visual enhancement to a music concert. The audience engagement is gathered using Galvanic Skin Response (GSR) sensors, which the audience wears on their hands during the concert. In a small experimental setting two visualizations are compared: the first visualization is driven only by the music of t...

There is a growing body of research on government use of Facebook (FB) and citizen engagement; however there is a paucity of empirical research that identify the extent of agency and audience engagement on government FB pages. Little is known if different types of agencies engage differently in FB. Based on a large-scale world-first empirical analysis of over 145 federal government FB pages, th...

Scholars repeatedly argue that ‘audience engagement’ as a concept and, consequently practice, remain inconsistent and ambiguous. Such conceptual inconsistency is in tension with the relevance phenomenon of audience engagement has gained contemporary discussions about journalism. In this article, we tackle by conducting qualitative examination all academic peer-reviewed publications (217) dealt ...