customer is the axis of organizations' activities and the mission of all modern organizations is based on the customer. quality as a concern and concept of management is defined in relation to customer satisfaction. regarding the common purpose of customer knowledge management and quality function development technique, this research is to evaluate automobile industry emphasizing the types of c...

a study with travel cost method (tcm) was performed to evaluate ecotourism demand of lake belonging to karoon 3 dam. for this purpose, 220 clawson questionnaires at highest demand time (february to may 2008) were completed. results of this investigation showed that forecasting outdoor recreational value of karoon 3 dam limits is equal to 2,879,550,000 rials at month, during study. in order to p...

one of the new areas in the field of studying the country's development planning is border regions. although from past to present different aspects of the problems related to these regions have been studied, but spatial planning of border regions not only its position has not been clarified in the planning system of the country's development but also its dimensions and characteristics...

it is believed that strategic planning is a kind of planning for future. the aim of the present study was to design and determine a strategic plan for iran female championships. it was an applied study in which the mixed method (qualitative-quantitative) depending on data collection was used. the review of related literature and the viewpoints of the members of the strategic association (includ...

Strategic planning in the ‘post-net’ era creates new challenges for senior management, due to the need for faster speed of strategy planning and implementation, frequent, significant environmental changes, and more complex organizations. Enterprise strategy management (ESM) systems promise better planning support for senior management, but are still in their infancy. Present systems focus too m...

during recent decades, a lot of growing evidences of social, economic and environmental changes mainly observed in the country have led to spatial changes. through technological developments, human beings have significantly detected the natural elements and conditions, have modified the ways of exploiting natural resources and management practices. the need for physical planning has also massiv...

SWOT analysis (Strength, Weakness, Opportunity, and Threat) has been in use since the 1960s as a tool to assist strategic planning in various types of enterprises including those in the construction industry. Whilst still widely used, the approach has called for improvements to make it more helpful in strategic management. The project described in this paper aimed to study whether the process t...