Title of Dissertation: ARE YOU IN OR OUT? A GROUP-LEVEL EXAMINATION OF THE EFFECTS OF LMX ON JUSTICE AND CUSTOMER SATISFACTION David M. Mayer, Ph.D., 2004 Dissertation directed by: Professor Benjamin Schneider Department of Psychology Early work on leader-member exchange (LMX) theory suggested that leaders differentiating followers into in-groups and out-groups leads to superior group performan...

This siudy reviews the literature surrounding leader-member exchange (LMX), proposes and tests antecedents of LMX. The intent is to clarify antecedents of LMX. The study uses a hospitality sample, as LMX is related to a wide range of constructs highly relevant for hospitality management. Following confirmatory factor analysis, the antecedents are tested using regression analysis, followed by pa...

Although earlier research on leader-member exchange (LMX) theory supported a negative linear relationship between LMX quality and role stressors, recent studies suggest that a more complex, nonlinear relationship may exist between LMX quality and variables traditionally associated with it. Based on communication research of LMX and social exchange theory, the aim of this article is to revisit t...

Leader-member exchange (LMX) differentiation, the extent to which the leader forms different quality exchange relationships with group members, is the fundamental premise of LMX theory. The present study tests whether, why, and when LMX differentiation increases group outcomes. More specifically, I suggest a dual perspective model of LMX differentiation and group effectiveness, which includes b...

Available online 20 January 2012 Although the differential treatment of team members by their leader is at the heart of Leader– Member Exchange (LMX) theory, empirical studies exploring the role of within-team LMX differentiation in relation to team outcomes are still relatively scarce. This study among 269 Dutch secondary school teachers from 33 different teams tested the hypotheses that the r...

This research examines leader-member exchange (LMX) at the group level as a moderator of the relationships between demographic (i.e., race, age, gender) and tenure diversity and group turnover. Drawing primarily from LMX, social categorization, and expectation states theories, we hypothesized that through the pattern of LMX relationships that they develop with followers, group managers influenc...

A B S T R AC T We proposed that the social exchange relationships individuals form in the workplace would mediate the relation between perceptions of interactional and distributive justice and social loafing. Specifically, we argued that both leader–member exchanges (LMX) and team–member exchanges (TMX) would mediate the relation between interactional justice and social loafing, and that LMX wo...

This article provides a meta-analytic review of the relationship between the quality of leader-member exchanges (LMX) and citizenship behaviors performed by employees. Results based on 50 independent samples (N = 9,324) indicate a moderately strong, positive relationship between LMX and citizenship behaviors (rho = .37). The results also support the moderating role of the target of the citizens...