Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Our empirical findings suggest that the employee's industry-occupation specific relative wage is an important factor influencing employee attitudes towards the ...

Workplace accidents are an important economic phenomenon. Yet, the pro-cyclical fluctuations in workplace accidents are not well understood. They could be related to fluctuations in effort and working hours, but workplace accidents may also be affected by reporting behavior. Our paper uses unique data on workplace accidents from an Austrian matched worker-firm dataset to study in detail how eco...

Workplace expectations reflect an important consideration in employee experience. A higher prevalence of workplace congruence between worker and employer expectations has been associated with higher levels of productivity and overall workplace satisfaction across multiple occupational groups. Little research has investigated the relationship between workplace congruence and occupational health ...

In this study, first we examined the effect of workplace romance on employee job performance, and the mediatory role of psychological wellbeing in the relationship between workplace romance and employee performance. Then we tested the moderating effects of gender and workplace romance type - lateral or hierarchical - on the indirect effect of workplace romance on employee performance. Based on ...

With workplace bullying continually increasing at an unprecedented epidemic rate around the world, it is now time for organizations and governments to establish zero-tolerance workplace bullying policies to end this dehumanizing behavior. Research has proven that targets suffer from an array of negative health effects such as depression, anxiety, and symptoms mirroring PTSD. This paper will exa...

2 List of Tables 6 Acknowledgements 7 Introduction: The development and validation of a customer incivility scale 8 Workplace Deviance 9 Customer Service Context 11 Existing Workplace Incivility Measures 13 Linking Customer Incivility With Outcome Variables 15 Workplace deviance, job satisfaction, and turnover intent 16 Hypothesis 1 17 Hypothesis 2 18 Workplace deviance and personal strain 18

Workplace environment characteristics may positively or negatively evoke an individual’s affective experiences, and these experiences can influence affective experiences of others. This study investigates the relations between employees’ affective experiences and workplace environment characteristics. A questionnaire-based investigation was conducted with employees in Thai companies. Participan...

As is commonly the case in new areas of research, workplace bullying researchers and practitioners have struggled to establish a single agreed-upon definition of this phenomenon. As a consequence, there are numerous definitions of workplace bullying currently in use around the world to investigate this serious workplace issue, to educate the workforce about this form of harassment and to assess...