Information systems (IS) offshoring has become a widespread practice and a strategic sourcing choice for many firms. While much has been written by researchers about the factors that lead to successful offshoring arrangements from the client’s viewpoint, the vendor’s perspective has been largely scarce. The vendor perspective is equally important as offshore IS vendors need to make important de...

Abstract Vendor Selection Problem (VSP) has been considered in this paper as an integrated method of Fuzzy Analytic Hierarchy Process (FAHP) and Quality Function Deployment (QFD) in the pharmaceutical company. In QFD method, determining the importance of the "weights" for the customer requirements is an essential and crucial issue. FAHP has been used to determine the importance of the "we...

This study seeks to understand how the performance of outsourced ICT projects can be measured, in an attempt to ascertain how the attributes of client-vendor relationships might affect project performance. Literature was consulted through a content analysis of 39 research articles. It is theorized that value drivers (knowledge-sharing and relative competence level) and relationship quality (rel...

Higher education institutions are increasingly looking to online education as a means to broaden their market reach, increase student enrollments and ultimately realize increased tuition revenue. Many institutions, however, find that they have insufficient infrastructure resources to launch one or more fully online learning programs. A small number of corporations now specialize in assisting hi...

In many vendor-manufacturer partnerships, it is quite typical for the vendor to hold consignment stock on behalf of the manufacturer, usually through an ’in-plant’ from the vendor organization who is resident at the manufacturer’s premises. However, empirical evidence suggests that where the buyer is dominant, suppliers are often forced to carry inventory either as part of the contract or to qu...

An e-vendor’s website inseparably embodies an interaction with the vendor and an interaction with the IT website interface. Accordingly, research has shown two sets of unrelated usage antecedents by customers: 1) customer trust in the e-vendor and 2) customer assessments of the IT itself, specifically the perceived usefulness and perceived ease-of-use of the website as depicted in the technolog...