Usability is an important concept that seems to receive less attention than it deserves outside of the core Human-Computer Interaction community. The reason for this apparent lack of interest may stem from an overly instrumental orientation towards usability that does not appeal to more socially oriented researchers. Three central criteria for usability, as reflected in the contemporary literat...

The Achievement of Conflict-Related Goals Leads to Satisfaction with Conflict Outcomes by David R. Dunaetz Claremont Graduate University: 2014 Interpersonal conflict, a process involving perceptions of differences and opposition, is often an undesired but inevitable consequence of interaction between individuals. Multiple goals (internal representations of desired states) can be present in inte...

There has been little theorizing in information systems (IS) or management literature to inform organizational strategies for social media engagement. Aral et al. (2013) lament the dearth of scholarly work focused on understanding organizations’ high-level social media strategies. In this research, we describe our case research to develop an empirically informed understanding of strategic organ...

To be perceived as believable partners in human-machine interactions, virtual agents have to express adequate social attitudes. The social attitude expressed by an agent should reflect the social situation of the interaction. The agent ought to take into account its role and its social relation toward its interactants when deciding how to react in the interaction. To build such an agent able to...

BACKGROUND Understanding and addressing the needs of frail persons is an emerging health priority for Nova Scotia and internationally. Primary healthcare (PHC) providers regularly encounter frail persons in their daily clinical work. However, routine identification and measurement of frailty is not standard practice and, in general, there is a lack of awareness about how to identify and respond...