due to the increasing importance of internet banking and the critical actions taken by banks in order to offer internet banking services in iran and also according to the increasing number of customers using internet banking services, it is essential for bank marketers to understand internet banking customers better. only through this comprehension the marketers are able to develop strategies a...

This short project report presents an evaluation of a training workshop for health and social-care staff working in one of the most rural areas in Scotland. The objective was to explore the learning needs and outcomes of training participants delivering services to people with dementia in a rural area. The training workshop encouraged health and social-care staff to discuss key challenges they ...

Information and communication technologies are increasingly being used to remotely deliver psychological services. This delivery method confers clear advantages to both client and therapist, including the accessibility of services by otherwise unserved populations and costeffective treatment. Remote services can be delivered in a real-time or delayed manner, providing clients with a wealth of t...

The new ALA Editions title, Transforming Technical Services through Training and Development , collects chapters by practitioners in technical services departments (academic, public, consortia) discussing their approaches to training. Three themes recur many of the thirteen this volume help tie them together: documentation; cross-training engagement; COVID-19. Documentation plays a crucial role...