In this paper we study the issue of service composition, in the case that services are nondetermistic and partially observable (POTS). In particular, the target service is represented as a finite deterministic transition system, whereas available services are described as finite, nondeterministic and partially observable transition systems. Our aim is, in the first place, to expose a methodolog...

We present an approach to computing cyclic schedules online and in real time, while attempting to maximize a quality-of-service metric. The motivation is the detection of RF emitters using a schedule that controls the scanning of disjoint frequency bands. The problem is NP-hard, but it exhibits a so-called phase transition that can be exploited to rapidly find a “good enough” schedule. Our appr...

This paper aims to improve the understanding of outcomes service recovery in a post-transition context by examining relationships between four dimensions perceived justice and satisfaction (SRS), positive word mouth (PWOM) repurchase intentions. Results from survey 217 Slovenian telecommunications customers with actual experiences reveal that distributive, informational interpersonal (but not p...