INTRODUCTION Self-management support interventions can help improve osteoarthritis outcomes but are underused. Little is known about how participants evaluate the helpfulness of these programs. We describe participants' evaluations of a telephone-based, osteoarthritis self-management support intervention that yielded improved outcomes in a clinical trial. METHODS Participants were 140 people ...

INTRODUCTION This study explores the patient opinions about the helpfulness of the External Rehabilitative Activities (ERA) delivered in two residential facilities for psychiatric rehabilitation. METHODS We administered a Questionnaire developed to assess general helpfulness, helpfulness of specific therapeutic processes and satisfaction with the ERA to a sample of 46 psychiatric patients par...

Can models learned from a dataset reflect how good are humans at mastering a particular skill? This paper studies this question in the context of online reviews writing, where the skill corresponds to the procedural knowledge needed to write helpful reviews. To this end, we model the quality of a review by a combination of various metrics stemming from text analysis (like readability, polarity,...

Purpose Do consumers rate reviews describing other consumers' sensory experience of a product (touch, smell, sight, hear and taste) as helpful or do they more practical properties (product performance characteristics/features) helpful? What is the effect review helpfulness on purchase intention? Furthermore, why perceive non-sensory differently? This study answers these questions. Design/method...

Little is known about the impact of genetic counseling on parental uncertainty or perceived control regarding the prognosis of a child with a chromosomal disorder. By exploring the parents' concerns and needs surrounding the child's diagnosis, a genetic provider can help to facilitate effective coping. This study tested the association of measures of parental uncertainty and perceived control w...

There is a lot of evidence that people place great weight on online user reviews. And yet there are many reports of mischief in reviews, such as the January 2009 incident with a Belkin manager publicly offering sixty-five cents for positive reviews of their products. Is the high level of trust warranted when there are so many motives and opportunities for manipulating reviews? That question mot...