Article history: Received January 4, 2014 Accepted 1 June 2014 Available online June 11 2014 This paper presents an empirical investigation on new product development (NPD) using a hybrid of quality function deployment (QFD) and analytical network process (ANP). The study is accomplished in one of the biggest auto producers in Iran named Saipa. The study examines whether or not NDP influences p...

House Of Quality (HOQ) is one of the matrices of an iterative process called Quality Function Deployment (QFD). it is the nerve center that drives the entire QFD process. The House of Quality Matrix is the most recognized and widely used tool for new product design. It translates customer requirements, based on marketing research and benchmarking data, into an appropriate number of engineering ...

During recent history in the United States, government systems development has been performance driven. As a result, systems within a class have experienced exponentially increasing cost over time in fixed year dollars. Moreover, little emphasis has been placed on reducing cost. This paper defines designing for cost and presents several tools which, if used in the engineering process, offer the...

Intense competition and sophisticated customer needs have resulted in the development of more complex products with a shorter lead time to market. One of the key factors in product development concerns the understanding and management of complex relationships between customers’ needs and technical requirements. Usually these complex relationships are expressed using imprecise descriptions in th...

Quality Function Deployment (QFD) is a popular planning method often used to transform customer demands/requirements into the technical characteristics of a new or improved product or service. In order to better capture (and represent) the multifarious relationships between customer requirements and technical characteristics, and the relative weights among customer requirements, in this study a...

During recent history in the United States, government systems development has been performance driven. As a result, systems within a class have experienced exponentially increasing cost over time in fixed year dollars. Moreover, little emphasis has been placed on reducing cost. This paper defines designing for cost and presents several tools which, if used in the engineering process, offer the...

Quality function deployment (QFD) is a planning tool used in new product development and quality management. It aims at achieving maximum customer satisfaction by listening to the voice of customers. To implement QFD, customer requirements (CRs) should be identified and assessed first. The current paper proposes a linear goal programming (LGP) approach to assess the relative importance weights ...

The decision on the specification of a product development process based on the general platform is determined by the customer requirement/needs analysis, that is, the quality function deployment, through which common parts/components, options, and so on, are determined and MC level (number of derivative products) is decided through the requirements of customers. However, the current QFD method...

There are increasing global demands for environmental friendly products. Green Quality Function Deployment – III (GQFD – III) is an innovative tool aiding in the development of environmentally conscious products and processes. An improved version of GQFD – III, Green Quality Function Deployment – IV (GQFD – IV) has been developed in this study. Its improvement over GQFD – III is that the life c...

Quality function deployment (QFD) has been widely recognized as an effective means to develop quality products that can maximize customer satisfactions. This paper presents a novel extension to the fuzzy QFD methodology using rough set theory, with the aim to facilitate decision making in the early stages of product development and lead to the establishment of a QFD-based expert system for prod...