Vienna University of Technology’s E-Learning Centre introduced Moodle in 2006 as the university’s central learning management system. Custom interfaces to existing IT infrastructure as well as modules developed and deployed according to user’s needs provide for a seamless digital workflow in the university’s teaching, learning and organisational processes. Encouraging the use of the LMS as a mu...

In this paper, we combine two theories of the dynamics of a large socio-technical system — technology drift and actor-network theory — to address how and why information technologies often need to change, relative to their initial conceptions, during implementation. We analyze the failure of the first introduction of electronic cash in Umeå, Sweden as an example of what happens when drift does ...