Introduction: Nowadays, organizations working in dynamic and competitive environments have to change their processes from both the inside and outside of the organization. One of the most effective strategies for monitoring and controlling these changes is re-engineering. This study aimed to refine the collection and classification process of data through re-engineering. <...

This study investigated the relationship between main dimensions in the strategy-making process, environmental complexity, and performance in pharmaceutical companies of Iran. Results argue that pharmaceutical companies like other industries place differing emphasis on strategy-making and employ different modes of strategy-making. It offers a typology of different modes of strategy-making that ...

there is a growing trend to consider knowledge as an organizational resource important to a company competitive advantage. the knowledge based perspective can provide insights into both the opportunity to enhance organizational competence and the difficulties of engaging in joint activities with foreign partners. organizational learning is the detection and resolution of differences in knowledg...

This paper describes how a performance data warehouse can be used to facilitate business process improvement that is based on holistic performance measurement. The feasibility study shows how management and analysis of performance data can be facilitated by a data warehouse approach. It is argued that many of the shortcomings of traditional measurement systems can be overcome with this performa...

Performance requirements should to be tracked from system's inception through its whole lifecycle including design, development, testing, operations, and maintenance. They are the backbone of the performance engineering process. However different groups of people are involved in each stage and they use their own vision, terminology, metrics, and tools that makes the subject confusing when you g...

to survive in today’s competitive environment, companies need continues improvement to achieve goals such as increasing the accuracy of targeting, improving product or service. however, there is no improvement guaranty without performance evaluation. an organization must assess current performance before embarking on any improvement. if it does not, it will have no baseline from which to determ...