• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...

d: M.A. of Business Management. University of Isfahan . [email protected] e: Isfahan University of Medical Sciences , [email protected] Knowledge as one of the greatest factors in creating value and competitive advantage, has led organizations to show great tendency toward programs of knowledge management. Understanding the relationship between infrastructural capabilities and process c...

The ever growing set of regulations and laws organizations have to comply to, introduces many new challenges. Current approaches that check for compliance by implementing controls in an existing information system (IS) decrease the maintainability of both the set of compliance rules and the IS. In this position paper, we advocate the separation of the compliance process from the organization’s ...

Processes count to the most important assets of companies. Ensuring the compliance of processes to legal regulations, governance guidelines, and strategic business requirements is indispensable to controlling business behavior. Implementing business process compliance requires means for modeling and enforcing compliance measures. In this work, we motivate the need for automation in compliance m...

evaluation and improvement of drug management process is essential for patient safety. the present study was performed whit the aim of assessing risk of drug management process in women surgery department of qeh using hfmea method in 2013. a mixed method was used to analys failure modes and their effects with hfmea. to classify failure modes; nursing errors in clinical management model, for cla...