The aim of this exploratory study was to explore the relationship between self-compassion, other-compassion, closeness, trust, and social support, and to determine whether there were gender differences between variables. First, it discusses the new construct of compassion for self and others. Second, it examines the potential relationship between compassion and interpersonal communication varia...

Consumer-to-Consumer (C2C) e-marketplaces cannot survive without participations from both a large number of buyers and sellers. Prior research on trust in e-commerce is mainly conducted from the buyers’ perspective. Combined with TAM constructs, this research explores the relative impacts of trust in terms of trust in market-maker and institution-based trust, and risk on individual’s transactio...

Trust is known to be vital to business to customer (B2C) electronic commerce adoption. However, its role in customers’ blending of the online and traditional channels is largely unexplored. In this study, we progress beyond single channel adoption and investigate the interplay of trust and perceived efficiency on channel blending. Our conceptual framework models channel blending as a dynamic co...

This study investigates the factors affecting the brand loyalty of the customers of Auto-mobile industry in region of Pakistan with the use of ECSI model. A well-organized structured questionnaire was distributed among the customers of Auto-mobile industry. The questionnaire was based on 5 Point likert-type scale. Results show that the customer expectations have a direct positive impact on perc...

Drawing on trust transfer theory and signal theory, we investigate how perceived effectiveness of ecommerce institutional mechanisms (PEEIM) and perceived website quality of the seller (PWQS) moderate the relationships between trust in platform, trust in seller and purchase intention in the context of Consumer to Consumer (C2C) platforms. To test our proposed model, we surveyed 224 buyers of Ta...

With the development of e-commerce in China, some obstacles, such as poor Internet infrastructure and logistics problems have been gradually removed. Consumers’ distrust of online stores becomes the main problem impeding the acceptance of online shopping. Initial trust is the focus of this study because most Internet users in China have no experience of online shopping. Although the technology ...

Received: 22 December 2004 Revised: 29 August 2005 2nd Revision: 14 November 2005 Accepted: 21 November 2005 Abstract This study examines cross-cultural differences beliefs related to e-commerce use for Italy and the United States. We argue that for both cultures, the user’s decision to make an online purchase is simultaneously influenced by a set of contrary factors. These include decision fac...

From time to time, large numbers of researchers investigate the success factors of B2C e-commerce systems. However majority of those were conceptual studies. Though some empirically validated studies were published on B2C e-commerce systems, very few focused on Asian consumers. The study aims to fill this gap by studying ecommerce success factors among Asian online consumers. Another important ...

Online prescription filling possesses great market potential; however, consumers’ perception of uncertainty tends to impede their adoption of online prescription filling. Trust is recognized as a critical factor affecting online shopping in general. We contend that trust can help consumers overcome perceived uncertainty, thereby enhancing their intention to adopt online prescription filling. Dr...