IT use is a primary concept that should be clarified carefully since it is a major concept in several existing IS theoretical models such as the Technology Acceptance Model, Task-Technology Fit, and IS Success model. Unfortunately, most studies define this concept too simply. This can constrain our understandings of IT impacts. Therefore, it is necessary to conceptualize IT use and explore its ...

Broadly, telemedicine refers to the use of information and telecommunication technologies to distribute information and/or expertise necessary for healthcare service provision, collaboration and/or delivery among geographically separated participants, including physicians and patients. Evaluation of telemedicine systems success or effectiveness is a fundamental challenge to healthcare organizat...

This study predicts end-user satisfaction on Facebook through two constructs: perceived ease-of-use and perceived usefulness. Usefulness was operationalized to reflect the perception that the site is helpful for friendship maintenance and social surveillance. The results show that Facebook users perceive the site to be both easy-to-use and useful. Perceived ease-of-use and perceived usefulness ...

The purpose of this paper is to compare and evaluate the validity of Information systems (IS) success models such as DeLone and McLean’s (1992), Seddon’s (1997), and DeLone and McLean’s (2003) IS success models for an e-government application called the Online Public Grievance Redressal System (OPGRS) in context of India. The paper also provides an integrated model of IS success based on the co...

Organizational Memory (OM) can be defined as the way an organization applies past knowledge to present activities. This mini-track focuses on how information technology can assist organizations in capturing, structuring, retaining, and retrieving OM. It represents a primary forum for researchers in this domain to exchange ideas and present research results. We are also striving to make it a spr...

The sustainability of mobility services, such as car sharing, is undeniable. Therefore, it is important to research and improve mobility services, thereby revealing their full environmental potential. As modern mobility services rely on sophisticated IS and modern technology, research on IS in the context of sustainable mobility services should be an important focus in the field. Accordingly, t...

This study presents a respecification of the DeLone and McLean IS success model and empirically assesses it to predict customers’ future purchases in the context of the online grocery store. Survey data were collected from 376 customers of one online grocery store. Structural equation modeling was conducted to validate the research model. The results indicate that service quality, product quali...