Research in MIS often focuses on the relationships among latent variables of interest that cannot be directly measured. Because of potential error in measurement and associated confounding, indirect measurement of latent constructs requires formal assessments of reliability and validity. Without these measures, resultant paths in causal implications may be inaccurate, biased, and unstable. Howe...

Support of the contract Projet d’Actions de Recherche Concertées ARC 93/98-164, of the Belgium Government, is gratefully aknowledged. Support of the project Modèles d’équations structurales et modélisation de covariances FDS 96/98, Université catholique de Louvain, is gratefully aknowledged.

Mass customization capabilities enable firms to design, produce, and deliver a high volume of differentiated products that meet specific customer needs in a timely manner and at close to mass-production prices. A critical part of mass customization is simultaneously achieving customer responsiveness, cost efficiency, and high volume production in the manufacturing system. This research describe...

This study explores the moderating effect of technology acceptance on the relationship between customer relationship management (CRM) in terms of distribution and tailor-made functions and customer loyalty in the banking industry. The author uses LISREL two-group path analysis to find the variances between high and low technology acceptance. Data collected from the customers of nine retail bank...

In the last decade, the Hispanic population of the United States has grown exponentially. The purchasing power of Hispanics in the United States exceeds $870 billion. However, little is known about Hispanics‘ informationseeking and online-purchase behaviors. This study attempts to fill the gaps in the existing literature. We develop a model of Hispanics‘ online information seeking and purchase ...

Description Extended Structural Equation Modelling (SEM). Models may be specified with reticular action model (RAM) matrices or paths,linear structural relations (LISREL) matrices or paths, or directly in matrix algebra. To increase modularity, model expectations,fit functions, and optimizers can be easily interchanged. Fit functions include full information maximum likelihood (FIML),maximum li...

Much of the prior research on IS adoption recognizes that cultural characteristics of the nations influence their adoption behaviors significantly. In the context of e-government, more empirical research is necessary to understand the adoption behaviors of different nations. Our research focuses on understanding the antecedents of e-government adoption in the German household, which has not bee...

User generated content is being recognized as part of the value proposition of e-commerce organizations. To make available fresh content on topics with existing contributions and first-time content on topics with little or no existing content, one needs to understand why individuals contribute early or late. Drawing upon the cognitive model of helping, this study develops and tests three hypoth...

The main purpose of this research is to study the impact of the human resources measures on organization performance through the mediating role of organizational learning capability. The study population consisted of 220 employees of the financial branches of the Social Security Organization of KHUZESTAN province. Census method was used for data collection, a total of 220 questionnaires were di...

Considering the important role that personality traits and brand identity is playing in gaining advantage for companies against the competitors, these seem to be more important when customers be loyal to the brand. The purpose of this paper is to determine the relationship between personality traits of customers and personality and brand loyalty. The model of this research is presented based on...