Background: The present study aimed to analyze the situation of knowledge management among the faculty members in the four components, including creation, linking, organization and storage, and application. Methods: This is a survey research and the results are presented descriptively and analytically. The study tool was a questionnaire of knowledge management with 84 questions (creation of kno...

introduction: organizational memory (om) is a tool for implementation of knowledge management. the objective of this study was designing an om for medical records (mr) departments. methods: this descriptive study was carried out in 2007. the study population consisted of all employees in five teaching hospitals in tabriz. process and required knowledge identification was performed through quest...

the present research is conducted to show that organizations can use wiki to attract customers' purchase intention inside the e-commerce context. considering the relation between wiki and ecommerce for crm, this research tries to explore the characteristics such as perceived risk, customer experience, knowledge sharing culture, trust and knowledge sharing in wiki tool impact on purchase in...

With the modern development and increasing competitiveness of air transport business processes, the management of knowledge is essential most especially for air transport managers. This controls compounded phases of the organization which begins with the fabrication of organisational strategy towards value creation and improving customers` experience. This study was to explore the review on the...