It is a well known fact that a wealth of knowledge lies in the head of employees making them one of the most or even the most valuable asset of organisations. But often this knowledge is not documented and organised in knowledge systems as required by the organisation, but informally shared. Of course this is against the organisation’s aim for keeping knowledge reusable as well as easily and pe...

Mass customization is bound to become a strategic necessity for companies in most industries, as it enables a firm to operate at mass production levels and cater to the needs of individual customers. When the products being produced are intangible and knowledgeintensive, knowledge-based systems (KBSs) are critical enablers of mass customization. Recognizing that many firms offering such product...

In this paper, we investigate the integration of knowledge acquisition and machine learning techniques. We argue that existing machine learning techniques can be made more useful as knowledge acquisition tools by allowing the expert to have greater control over and interaction with the learning process. We describe a number of extensions to FOCL (a multistrategy Horn-clause learning program) th...

Organizations are increasingly engaging in implementing knowledge management systems to create, store, retrieve, and apply knowledge in achieving organizational goals and objectives. In that regard, the ability to identify knowledge assets is essential. Knowledge-intensive business processes rely heavily on appropriate utilization of knowledge and are also a source for new knowledge creation. A...

In general, knowledge-intensive data mining methods exploit background knowledge to improve the quality of their results. Then, in knowledge-rich domains often the interestingness of the mined patterns can be increased significantly. In this paper we categorize several classes of background knowledge for subgroup discovery, and present how the necessary knowledge elements can be modelled. Furth...

In this paper, we propose a fundamental idea of a new CAD architecture to facilitate design knowledge management. This architecture is useful to develop an advanced design support system that encourages a designer to externalize his/her knowledge during a design process and facilitates sharing and reuse of such externalized design knowledge in later stages. We also describe an implementation of...

Knowledge sharing is the core of knowledge management. For a knowledge-intensive organization, knowledge sharing plays a very important role in organizational knowledge integration and innovation. However, as many knowledge-intensive organizations do not have good knowledge-sharing platforms and advanced methods, it is very difficult for them to achieve knowledge sharing effectively. Wiki is a ...

Enhancing organizational Knowledge-Intensive Business Processes (KIBP) for gaining competitive advantages is often performed through Knowledge Management (KM) initiatives. These KM initiatives aim at developing organizational KM infrastructure of KIBP, starting from knowledge audit that is a necessary first step in any KM initiative. Current knowledge audit methods address either technological-...

In this article we tested a process-knowledge allocation (PKA) method on real knowledge intensive process. PKA method is based on optimal balance between employee knowledge structure and process structural indexes (degree of process lean-ity). We found out that is useful in knowledge intensive processes like new product development (NPD) process to reorganize it with activity cutting principle ...