Assessment of individuals' job performance, personalized health and psychometric measures are domains where data-driven ubiquitous computing will have a profound impact in the near future. Existing work these focus on techniques that use data extracted from questionnaires, sensors (wearable, computer, etc.), or other traits to assess well-being cognitive attributes individuals. However, can nei...

Job Satisfaction is one of the most significant attitudes of the employees of an organization. Job satisfaction used to describe whether the employees are happy, asserted and fulfilling their desires and needs at work. The organizations are challenged, as they have to make the employee’s satisfied in their Job. So they will perform better and consequently organization will achieve their competi...

The relationship of employee job satisfaction with customer service quality evaluation and customer loyalty is studied. A study of the UK financial services industry finds that, contrary to previous research, employee job satisfaction does not affect customers’ perceptions of service quality; but there is a relationship between job satisfaction and one measure of customer loyalty repurchase int...

Job satisfaction can be defined as "the extent to which people like or dislike their jobs". This definition suggests job satisfaction is a general or global affective reaction that individuals hold about their job. Family Roles are patterns of behavior by which individuals fulfill family functions and needs. Family role changes may affect their daily activities including a person’s work. Unlike...

In recent years, research examining the relationship between affective constructs (ACs) and workplace behaviors and outcomes has greatly increased (e.g., Ilies, Scott, & Judge, 2006; Cropanzano). In response to encouraging findings, many researchers have called for the use of ACs in personnel selection (Beal, Weiss, Barros, & MacDermid, 2005; Morris & Feldman, 1996; Muchinsky, 2000; Rafaeli & S...

Service employees’ willingness to report complaints (WRC) is an important determinant of firms’ long-term growth. Despite its importance, we know little about the factors that drive or hinder employees’ WRC. Drawing on the job demands-resources (JDR) model, we propose job resources (supervisor support and employee empowerment) and job demands (perceived customer unfriendliness and workload) as ...

One goal of the public employment service is to facilitate matching between unemployed job seekers and job vacancies; another goal is to monitor job search so as to bring search efforts among the unemployed in line with search requirements. The referral of job seekers to vacancies is one instrument used for these purposes. We report results from a randomized Swedish experiment where the outcome...