This work focuses on the unintended consequences of digital transformation in the context of higher education. We use this familiar context to problematize digital transformation by first discussing the evolution of a required college course over a twenty-year period. We show how increasing digitization under resource constraint lead to a fully online delivery and we highlight three unintended ...

The writing can be improved by removing some redundancy though. For example, the findings of the paper are repeated (almost verbatim) four times just in the first two pages of the paper. I wouldn’t mind repeating as long as there are new points to be made, or a different perspective is provided, but this is not the case. Or, Section 2.1 defines what firewalls, IDS devices, and load balancers do...

There is evidence that financial innovations are sometimes undertaken to create complexity and exploit the purchaser. Thus financial innovation does have a dark side. As far as the financial crisis is concerned, securitisation and subprime mortgages may have exacerbated the problem. However, financial crises have occurred in a very wide range of circumstances, where these and other innovations ...

In this paper, first, two types of social capital are analysed. The two types are particularly different with respect to their view on social relationships: a balanced type of relationship versus an unbalanced type. The effects of both types on organizational learning are discussed. This will lead to a view of social capital that is known in the literature as ‘the dark side of social capital’ a...

The Dark Side of the Vote: Biased Voters, Social Information, and Information Aggregation Through Majority Voting by Rebecca B. Morton, Marco Piovesan and Jean-Robert Tyran* We experimentally investigate information aggregation through majority voting when some voters are biased. In such situations, majority voting can have a “dark side,”that is, result in groups making choices inferior to thos...

Steeped among the items on the dark side of information technology are personal technology interruptions. Past research has examined the negative impact of technology interruptions; however, the factors that are responsible for the increasing rate of interruptions are rarely discussed. In this study, by adapting the criminology theory of Routine Activity Theory (RAT), we propose three factors t...

Trust is typically portrayed as beneficial to all concerned; something which is inherently good. In this article we focus on interpersonal trust and argue that, while there are undoubted benefits, trust can also be problematic; there are circumstances in which it can become a ‘poisoned chalice’ for one or other of the parties involved. We question whether the potential for negative experiences ...