Purpose: There is a widespread recognition of the importance of correctly modeling service processes as an effective way to provide a comprehensive understanding of the process and to enhance the service quality to clients. Taking this into account, this paper aims to construct the logistics service process model using the integration of the declarative approach and imperative approach. Design/...

When the online stores and the logistics service providers make decision alone, as trade off phenomenon exists, inventory costs achieve the minimum while transportation costs are not the minimum or the opposite situation occurs. When implementing inventory and transportation integrated optimization, the profit of the whole supply chain and the stores increases, while the profit of the logistics...

Neural networks are a data processing technique that provides us a powerful tool to handle non-linear data and model complex relationships between data. Self-organising maps, a type of neural networks, has been used successfully as an exploratory data analysis method in applications like presenting the welfare states of the countries or analysing and representing financial data. Logistics inclu...

This paper discusses demand and supply chain management and examines how artificial intelligence techniques and RFID technology can enhance the responsiveness of the logistics workflow. This proposed system is expected to have a significant impact on the performance of logistics networks by virtue of its capabilities to adapt unexpected supply and demand changes in the volatile marketplace with...

The economy, which has become more information intensive, more global and more technologically dependent, is undergoing dramatic changes. The role of logistics is also becoming more and more important. In logistics, the objective of service providers is to fulfill all customers’ demands while adapting to the dynamic changes of logistics networks so as to achieve a higher degree of customer sati...

We analyze the integrated tactical capacity planning of spare parts supply and workforce allocation in maintenance logistics of advanced equipment. The equipment time-to-failure, spare parts replenishment time, and equipment repair time are random and independent of each other.

a r t i c l e i n f o In the last decade, the growing economy in Taiwan has brought about rapid growth in the logistics demands of enterprises. An important goal in the field of third party logistics (3PLs) is to improve the performance of logistics activities to enhance operation efficiency and enterprise competency. However, the employee performance must be determined in order to improve the ...

Purpose – Awareness of environmental impacts on our society is increasing among companies. In order to turn environmental problems into business opportunities, many companies are beginning to consider how environmental, or green aspects can be integrated into their service offerings. This opportunity can be of specific interest to logistics service providers, whose core business is an environme...

The Cognitive Agent Architecture (Cougaar) is one of the most sophisticated distributed agent architectures developed today. As part of its research and evolution, Cougaar is being studied for application to large, logistics-based applications for the Department of Defense (DoD). Anticipiting future complex applications of Cougaar, we are investigating the Model Driven Architecture (MDA) approa...